PRIVACY POLICY- PHONE AND TEXT COMMUNICATIONS

 Most Recent Update: 2/10/2025

This Privacy Policy explains how Message By Massage, LLC collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.MessageByBodywork.com

COLLECTION OF PERSONAL INFORMATION Information collected directly from you: We may collect personal information directly from you, for example [through a web form, while making an appointment, while setting up an account with us, when you contact us for customer support, or at checkout.] Personal information we collect directly from you may include first and last name, email address, and phone number. Information collected from your device: Our website may use tracking technologies such as cookies to automatically collect certain information from your device, including for example [your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.] Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser, however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

USE OF PERSONAL INFORMATION  Message By Massage, LLC (DBA Message By Bodywork) will only use the personal information provided in order to communicate via phone call, text message, or email in regards to the scheduling, rescheduling, and cancellation of appointments. We may also, on occasion, communicate via email in regards to events happening at our place of business. To OPT OUT, please text message STOP or CANCEL to us at 860-400-6024.

DISCLOSURE OF PERSONAL INFORMATION Message by Massage, LLC (DBA Message By Bodywork) will NOT disclose the personal information provided (Name, phone number, or email address) without your expressed written permission. In addition, MESSAGE BY MASSAGE, LLC (DBA MESSAGE BY BODYWORK) WILL NOT SELL OR SHARE THE INFORMATION PROVIDED TO ANY THIRD-PARTIES. 

DATA SECURITY Message by Massage, LLC safeguards your personal information from unauthorized access, use, or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. When personal information, such as a credit card number, is transmitted to other websites, it is protected through encryption methods like the Secure Socket Layer (SSL) protocol.

DATA RETENTION  We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

EMAIL AND TEXT MESSAGE COMMUNICATIONS If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you wish to stop receiving text messages from us, reply STOP to any text message sent from us at 860-400-6024. For assistance, please message HELP to 860-400-6024. You will receive a text including our phone number, email, and website. We are here to help you.

MESSAGE AND DATA RATES MAY APPLY  Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited data or text messaging plan. Message frequency varies and will be on an as-needed basis, typically no more than twice per month including marketing messages.

CHANGES TO THIS PRIVACY POLICY Message by Massage, LLC (DBA Message By Bodywork) may update the terms of this privacy policy. Please review it periodically.

CONTACT INFORMATION If you have any questions about this policy or our privacy practices, please contact us via text message/phone call at 860-400-6024 or by email through the CONTACT US link on our website www.MessageByBodywork.com.